Processing, Shipping & Delivery Delays due to COVID-19.
We are currently experiencing a high volume of orders and processing, shipping and delivery may be delayed due to the COVID-19 pandemic.
Because of the current pandemic situation, all orders will be dispatched from our warehouse within 2-7 business days.
Please check below expected processing, shipping and delivery times:
Major locations:
North America:
- USA, Canada:
- Normal: 6 - 9 Business Days
- Due to COVID-19: 12 - 25 Business Days
- Other countries:
- Normal: 18-60 Business Days
- Due to COVID-19: 30 - 60 Business Days
Europe:
- France, Germany, UK, Spain:
- Normal: 6 - 9 Business Days
- Due to COVID-19: 12 - 18 Business Days
- Other countries:
- Normal: 8-25 Business Days
- Due to COVID-19: 15 -30 Business Days
Asia:
- Singapore, Malaysia, Japan:
- Normal: 5-10 Business Days
- Due to COVID-19: 12 - 18 Business Days
- Other countries:
- Normal: 7-30 Days
- Due to COVID-19: 15 - 30 Business Days
South America:
- Colombia and Peru:
- Normal: 12 - 18 Business Days
- Due to COVID-19: 15 - 30 Business Days
- Other countries:
- Normal: 20-60 Business Days
- Due to COVID-19: 30 - 40 Business Days
Africa:
- South Africa:
- Normal: 8 -15 Business Days
- Due to COVID-19: 15 - 30 Business Days
- Other countries:
- Normal: 25 - 60 Business Days
- Due to COVID-19: 30 - 60 Business Days
Oceania:
- Australia New Zealand:
- Normal: 7 - 15 Days
- Due to COVID-19: 15 - 20 Business Days
- Other countries:
- Normal: 25-60 Business Days
- Due to COVID-19: 30 - 60 Business Days
All orders will be processed in the order they are received.
If you have any questions, please feel free to contact our Customer Support Team. Customer Support Representatives are standing by to answer your questions via phone, email and live chat.
We appreciate your patience and are doing our best to ship all orders on time.
