• we are now offering free domestic shipping
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  • we are now offering free domestic shipping

ORDER STATUS

Welcome to Uvlizer, if you are looking for information on your order status, you can find all the help you need on this page.

Frequently Asked Questions

  • How can I track my order?

    You can track your package through the link below: https://getuvlizer.aftership.com/

  • Where can I get my tracking number?

    Once your order has been shipped [ideally within 2-7 business days], you will receive an email with the subject “A shipment from order ...” letting you know that your order has shipped, and a tracking number will be provided to you at the bottom of the email.

  • What does my tracking information on USPS mean?

    1. Shipping Label Created
      If the shipment has not yet been scanned by a USPS carrier, then the tracking status on USPS.com will only show "Shipping Label Created.”

    2. Pre-Shipment
      USPS is informed of the shipper's intent to ship when they create a mailing label for shipping from the USPS website. Pre-shipment means USPS knows about the intended shipment but does not yet have the package in possession for delivery.

    3. Acceptance
      This scan indicates that a Postal Service employee has accepted the item at a Post Office and/or that the carrier has picked up the item at a customer's residence/business.

    4. Processed Through Sort Facility
      This status means your mail or packages have been processed by a sorting facility where packages are sorted by state, city, and route for onward ground delivery to post offices and then delivery to the customer.

    5. In Transit
      One of the processing stages which means that the parcel is on the way to the delivery. Once a package has started moving towards the delivery point, the package is in transit to the destination.

    6. Out for Delivery
      The package has been scanned to indicate that it was put on the mail truck and will be delivered that day. Occasionally, there can be a delay for one reason or another and the package does not get delivered. You'll know because the day will go by without a 'Delivered' scan update.

    7. Returned to Sender
      Under most circumstances, a parcel will be returned to the sender for the following reasons: the parcel is unclaimed for a long time after several delivery attempts; the address is incorrect/incomplete; customs issues; or package loss/damage.


  • What does my tracking information on FEDEX mean?

    1. Initiated
      Initiated means it has started the shipping process, which could mean no more than a shipping label has been printed.
    2. Picked Up
      Your package has been picked up from our warehouse.

    3. In Transit
      In transit means that the parcel is on the way to the delivery. It has been picked up and is moving towards the final destination.
    4. Returned to Sender
      Under most circumstances, a parcel will be returned to the sender for the following reasons: the parcel is unclaimed for a long time after several delivery attempts; the address is incorrect/incomplete; customs issues; or package loss/damage.


  • What does my tracking information on DHL mean?

    1. In transit
      In transit means that the parcel is on the way to the delivery. It has been picked up and is moving towards the final destination.

    2. Arrived Overseas
      Your package has arrived in the destination country and it’s pending customs inspection.

    3. Item is Pre-advised
      The shipper has already printed the shipping label, but the parcel has not been received by courier yet.
    4. Out for Delivery
      A parcel has reached its final destination and is on its way for delivery to the recipient’s address.
    5. Departure to a Country of Destination
      The parcel has departed to its foreign destination.
    6. Arrival Scan
      A DHL facility has scanned a package on arrival.

    7. Redirected
      The address was incorrect, so the package has to be delivered again.
    8. Into Customs
      The parcel needs to pass through customs.
    9. Cleared Customs
      The item has gone through customs.
    10. Returned to Sender
      Under most circumstances, a parcel will be returned to the sender for the following reasons: the parcel is unclaimed for a long time after several delivery attempts; the address is incorrect/incomplete; customs issues; or package loss/damage.


Can’t find the answers you’re looking for?
We’re here to help. Contact Uvlizer support

Contact Uvlizer Support